PATIENT ACCESS - ONLINE
We would like to apologise for any issues you may have experienced whilst trying to access the on-line services. The problem was not within our control but was caused by a national update. We have been assured that the problem has now been rectified although when you access the on-line service you will see that it’s slightly different in appearance. On using the new site for the first time, you will have to sign on with your ID (the number you were originally given to set up your account). If you previously saved your password for automatic sign-in, the new site will not recognise this and you will have to enter it manually. Once you've gained access, you can set up your "Profile" where you can store your email address. After this is stored you can then logon with your email address and password.
NATIONAL DATA-OPT OUT SYSTEM - 25TH MAY 2018
Summary
NHS Digital is introducing a new tool that people can use to opt out of their confidential patient information being used for reasons other than their individual care and treatment. It will be secure and accessible, and will be available from 25 May 2018.
The National Data Opt-Out
NHS Digital is developing a new system to support the National Data Opt-Out which will give patients more control over how confidential patient information is used. The system will offer patients and the public the opportunity to make an informed choice about whether they wish their confidential patient information to be used just for their individual care and treatment or also used for research and planning purposes.
Choosing to Opt-Out
Patients and the public who decide they do not want their confidential patient information used for planning and research purposes will be able to set their national data opt-out choice online. NHS Digital will provide a non-digital alternative for patients and the public who can't or don't want to use an online system. Individuals can change their mind at any time. Existing Type 2 opt-outs (the option for a patient to register with their GP, to prevent their confidential patient information leaving NHS Digital) will be converted to the new national data opt-out. Patients with type 2 opt-outs will be informed of this change individually.
To opt out please go to the following website: https://digital.nhs.uk/services/national-data-opt-out-programme
Timescales
NHS Digital is developing the system now. Patients and the public will be able to use the system from 25 May 2018. All health and care organisations will be required to uphold patient and public choices by March 2020. The national data opt-out will be introduced alongside the new data protection legislation.
We will publish more information as it becomes available.
GENERAL DATA PROTECTION REGULATION (GDPR)
You may well have seen or recently received documentation from other sources such as Banks etc referring to the introduction of the General Data Protection Regulation (GDPR) which comes into effect on 25th May. This is one of the biggest changes to UK data privacy law. The GDPR is Europe’s new framework for data protection laws. It replaces the previous 1995 Data Protection Directive which current UK law is based upon.
The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data.
The GDPR is a positive step towards you having more control over how your data is used and how you’re contacted. The new Regulation supports your right to have your privacy respected and your data protected. It is designed to give you confidence that the personal information we hold about you is accurate, up to date and well managed and to give you easier access to that information if you wish to check or change it.
However, please be rest assured that we strictly maintain our legal duty of confidentiality to you at all times. We will only ever use or pass on information about you if others involved in your direct care have a genuine need for it. We will not disclose your information to third parties without your permission unless there are exceptional circumstances, such as when the health or safety of others is at risk or where the law requires information to be passed on.
Much work has to be done to become compliant with GDPR so this is currently a ‘work in progress’.
Our Fair Processing and Privacy Notice has now been published and a copy can be found by clicking here
For a Summary of the Privacy Notice please click here
In the meantime, here is an information leaflet that can be downloaded which will also be available at our Stockbridge and Broughton Surgeries.
For a Child Friendly Leaflet please click here
Please be aware if trying to contact the Surgery between 12.45hrs and 13.45hrs it is only the Emergency Line that is operational. Please do not use this line for general enquiries or to make appointments. You will be asked to call back at 13.45hrs.
EVENING AND WEEKEND APPOINTMENTS
AT GP ACCESS HUBS
Mid-Hampshire Healthcare, a GP Federation delivering multiple clinical services across the mid-Hampshire location, has implemented two new GP Access Hubs to give patients additional access to Primary Care Services on evenings and at weekends.
The GP Access Hubs will be located in Andover and Winchester and look to provide Pre-Bookable and Same Day appointments:
Opening Hours:
- 5pm to 8pm Monday to Friday
- 8am to 4pm Saturday (to 12pm Andover)
- 8am to 12pm Sunday
Locations:
- Andover War Memorial Hospital, Andover, SP10 3LB (next door to MIU) (opened 2nd October 2017)
- Badger Farm Surgery, Winchester, SO22 4QB (next door to Sainsburys) (opened 5th October 2017)
You will be able to book these appointments either through our Reception Team, 111 or Out of Hours. It is GP-led supported by Nurse Practitioners and Healthcare Assistants. Routine appointments can be booked 2 weeks in advance. However, you can only be seen in a hub appointment if you agree to share your full electronic medical record with the Clinician. You will be asked for consent to share your record at the time of booking.
Any patient registered with Stockbridge Practice can book into the hub through our Reception Team.
For further information please go to:
http://www.midhampshirehealthcare.co.uk/gp_access_hubs.htm
Care Quality Commission
Stockbridge Surgery is delighted to inform its patients that we were visited by the Care Quality Commission (CQC) on 20 July 2017 and were awarded an overall 'Good' rating. A copy of their inspection report can be accessed on the CQC Website (please click the link to visit their site).
We're supporting the Get Hampshire Walking Campaign. We're spreading the word about the benefits of walking to help patients lead healthier and more active lives. Specifically we are supporting the Test Valley Health Walks which are free and provide an opportunity to explore what’s on the doorstep and to make new friends.
Test Valley Borough Council operate weekly walks, and there is one each Friday at 10.00am from Stockbridge Town Hall. The walks accommodate all abilities, each walk catering for faster and slower walkers and most walks between 2-3 miles. For more information you can visit:
www.testvalley.gov.uk/resident/communityandleisure/cyclingwalking/cycling/
Free 2K Winchester Park Run for Juniors:
Students' Medical Training
We are a Training Practice and part of a student's medical training will require them to be present during consultations. If you are not willing for our students to be present during your consultation could you please inform the Receptionist.
Convenience - Our On Line Facilities
As well as being able to see when we are open at the click of a mouse we’ve made it easier for you to do a number of things.
Check out the buttons below to order a repeat prescription or to cancel or request your appointment online.
To gain access to our online booking system you will need to visit the surgery for a new users pack and to provide 2 forms of identification.
(Site updated 19/06/2018)