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Online Services

Notice: COVID-19: Our surgery plans and how this will affect you (30/3/2020)

Helplines for patients during the Coronavirus crisis

COVID 19 – Coronavirus PATIENT INFORMATION

If you have symptoms of FEVER or COUGH it is likely that you have coronavirus. You DO NOT need to see or speak to a GP or Nurse to confirm this diagnosis.

Patients are advised to stay at home for 7 days and self-isolate.

You are likely to get better with self-management but, if you feel worse or do not get better then you should visit NHS 111 on-line or phone 111.

ADVICE  FOR  PEOPLE  AT  HIGHER RISK:
The most up to date information which the practice has regarding this category of patient can be found at https://www.nhs.uk/conditions/coronavirus-covid-19/advice-for-people-at-high-risk/  Please do not telephone the practice at this point as we have no additional information until NHS Digital runs its second audit.


Click here for 5 ways to protect you and your community

Click here for further information and advice about self-isolation

Click here for further information and advice about guidance on social distancing for older people and vulnerable adults

Click here for further NHS advice about isolation

Click here for information about protecting the extremely vulnerable

Click here for a video to help children to understand about the Coronavirus

 


You must NOT come to the practice if you have any symptoms of Coronavirus.


eConsult

Online appointments

Because of the coronavirus:

  • All of our GP appointments are now being held as telephone or online video consultations
  • We have suspended online access to our appointments

Some nursing appointments will continue to be offered face to face:

  • For immunisations and injections
  • For dressings and wound checks
  • For phlebotomy


*New Update* - Medication supplies for dispensing patients

Thank you to you all for your continued support to the Surgery and Dispensary at this time.

Easter Bank Holiday Opening 

Many people may have concerns about getting ongoing supplies of your medication if you are now self-isolating or are in a vulnerable group.

The government guidance continues to recommend we supply one month of medication to prevent adverse changes in the supply chain of pharmaceuticals.

There is a number of options to maintain supplies when ordering your medication:

Firstly, please order your medication in the usual way and contact the practice to pay, if you are normally charged for your medication.

Please ask a low-risk friend or relative to collect on your behalf.

We can deliver medications to the following local village stores for collection:

  • Broughton Surgery
  • King’s Somborne - Cross Stores
  • Over Wallop – The Wallop Village Shop
  • Chilbolton Stores
  • Nether Wallop – The Trout
  • West Tytherley - Village Shop
  • Lockerley - Green Stores

We are currently also increasing our capacity to undertake home deliveries.

If you normally collect your medication from the surgery and you would like to arrange for your medication to be delivered to your home please phone or text the following number: 

07517 950459

Please give your name, your date of birth and your address as a recorded message or text message.
Your medication will be delivered as soon as possible. 

If you normally collect your medication from a pharmacy, please contact them directly to arrange delivery. 

If you would like to change the destination on your prescription or the way in which you obtain your medication then please advise us when ordering:

  • If you order online, please indicate your preferred destination or specify home delivery.
  • If your order using a paper repeat slip, please indicate at the bottom of the slip where you would like your medication sent. 


Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

To access these services, if you are an existing patient of Stockbridge or Broughton Surgeries, you simply have to complete an application form and present this with 2 forms of Identification to our Receptionists.

Application for On-Line Access

If you are a new patient, the form will be contained in the New Patient joining pack. However, you need to be registered for 3 months before we can activate the service.

If you have any questions, please contact either Broughton Reception (01794 301210) or Stockbridge Reception (01264 810524).


Due to a nationwide shortage in supply, we are currently unable to fill prescriptions for Paracetamol and Ibuprofen. We will keep you up to date with the situation.


Medication Requests

When ordering your medication please request only ONE MONTHS supply at a time. Due to the current circumstances, we are unable to fulfil more than this. Thank you.

Repeat PrescriptionsManage your Repeat Prescriptions
Patient SurveyTake our patient survey
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments

Have Your Say

Healthier Together

Improving the health of children and young people in Dorset, Hampshire and the I.O.W. 
For more information visit: https://what0-18.nhs.uk/resources/promotional-material/posters/parent-focus

Convenience - Our On Line Facilities

As well as being able to see when we are open at the click of a mouse we’ve made it easier for you to do a number of things.

Check out the buttons above to order a repeat prescription or to cancel or request your appointment online.
To gain access to our online booking system you will need to visit the surgery for a new users pack and to provide 2 forms of identification.

Dementia Friendly

(Site updated 09/04/2020)

Contact Details

Stockbridge Surgery

Contact Telephone

01264 810524
111

Broughton Surgery

Contact Telephone

01794 301210
111
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