INFORMATION FOR PATIENTS REGARDING WUHAN NOVEL CORONAVIRUS INFECTION
All travellers who develop relevant symptoms ( for example respiratory symptoms, shortness of breath, cough, fever) however mild, within 14 days of returning or transitioning from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau should not attend the practice, but should remain at home and immediately call NHS 111 for advice.
Mid Hampshire Healthcare Directory of Services
NEW Liver Fibroscan Service
Mid Hampshire Healthcare have been commissioned to deliver a Liver Fibroscan diagnostic service. This is an innovative way of identifying patients who are at low, moderate or high risk of developing liver disease. For a Patient Information Leaflet please click here.
We are asking for your assistance in allowing sufficient time when ordering your medication. The Surgery has always requested 2 working days to process your request and for your medication to be ready for collection. However, due to excessive demand, and in order to dispense your medication safely, our turnaround time has had to be increased from 2 days to 3 days. Please bear this in mind when re-ordering
PLEASE NOTE TO AVOID ERRORS WE CANNOT ACCEPT REQUESTS FOR REPEAT PRESCRIPTIONS OVER THE TELEPHONE.
DISPENSARY ENQUIRIES WILL NOW ONLY BE TAKEN BETWEEN THE HOURS OF 9am and 10am and between 2.00pm and 3.00pm.
Ladies and Gentlemen . . . may we politely remind you that our Saturday clinics are for PRE-BOOKED appointments only. We do not offer a walk-in service! If you need medical assistance outside of our regular hours please ring NHS111.
Alternatively a Walk-in Centre is available in Salisbury, see https://www.salisburywalkincentre.co.uk/practice-information/opening-hours/. Thank You
Flu clinics started at the beginning of October so please telephone now for your appointment. The Shingles and Pneumococcal Clinics are also underway. Please telephone for an appointment.
Please note the ‘flu vaccine will be available free on the NHS for eligible children, including:
- Children aged 2 and 3 on 31 August 2019 – that is, children born between 1 September 2015 and 31 August 2017
- All primary school children
- Children aged 2 to 17 with long-term health conditions
Getting in Touch
Please help us to ensure our patient contact information is up to date.
Do we have your correct home address?, email address? Home & mobile telephone numbers?
Please advise us of any changes or ask at Reception to check your details on record.
Friends & Family Test
The "Friends & Family test" is a feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience that can be used to improve services. We have enabled an on-line Friends & Family test and it can be accessed by clicking here or on the "Patient Survey" button at the bottom of the home page.
For more information on the "Friends & Family Test" on NHS Choices, please click here.