When We Are Closed
The Surgery telephone is staffed for urgent calls Monday to Friday 8.00 am to 6.30 pm
For urgent calls out of hours ring the usual Stockbridge Surgery number 01264 810524 you will hear a message giving you two choices:
- For urgent treatment or advice the Out of Hours emergency cover (Hampshire Doctors On Call) can be reached by calling 111. This call will be free from both landlines and mobiles.
- For more information, click here for the NHS111 web site or click here to download the NHS111 Patient Leaflet on the 111 Service.
Reception Number 01264 810524
If there is a medical emergency at home during the working day, call the Surgery Reception on the above number and you will be put through to speak with a Doctor as soon as possible.
Do I Need to Call 999?
Please only dial 999 or go to your nearest Accident & Emergency if the illness or injury is life threatening or cannot wait. You should dial 999 immediately if you or someone else is seriously ill.
For example if someone:
- has had a major accident
- has problems with breathing
- has severe chest pains
- is unconscious
- has lost a lot of blood
At all other times, NHS Direct 0845 46 47 can tell you what to do if you or your family are feeling ill. Depending upon what is wrong with you, NHS Direct could tell you how to self-care, get in touch with the Out of Hours GP Service, go to a walk-in centre or go to hospital. NHS Direct may need to call an ambulance for you if they think you need help quickly.
Do I Really Need to Contact a Doctor?
Please only use the Out-of-Hours Service if your medical condition is such that you cannot possibly wait until the Surgery opens again. The provision of an Out-of-Hours Service costs local Health Authorities a lot of money and its resources are stretched by inappropriate use with the consequence that patients who really need attention might have to wait longer.
Request an Ambulance
In an emergency, you can dial 999 and request a "blue light" Emergency Ambulance. Please do not use this service for simple medical problems. It should be used for "life and death" emergencies.
If in doubt you can always telephone NHS 111 on 111.
If you require a non-urgent ambulance please telephone Stockbridge Surgery for help and advice.