Please note both surgeries doors are closed between 12:45pm - 13:45pm. You will not be able to pick up a prescription during this time.

On Saturdays Stockbridge Surgery is open from 08:30 – 12:00 for the following:

• Pre-booked appointments between 08:30 - 11:30 with a doctor .

These are not intended for walk-in patients with acute problems; these are for patients who have difficulty attending the surgery during the week.

Patients with acute problems need to ring the Out of Hours service 111

• Collection of pre-ordered repeat prescriptions

Mid-Hampshire Healthcare, a GP Federation delivering multiple clinical services across the mid-Hampshire location, has implemented two new GP Access Hubs to give patients additional access to Primary Care Services on evenings and at weekends.

The GP Access Hubs will be located in Andover and Winchester and look to provide pre-Bookable and Same Day appointments.

MID Hampshire HUB Opening Hours:

• 5pm to 8pm Monday to Friday
• 8am to 4pm Saturday (Winchester only) (to 12pm Andover)
• 8am to 12pm Sunday

Locations:

• Andover War Memorial Hospital, Andover, SP10 3LB (next door to MIU)
• Badger Farm Surgery, Winchester, SO22 4QB (next door to Sainsburys)

You will be able to book these appointments either through our Reception Team, 111 or Out of Hours. It is GP-led supported by Nurse Practitioners and Healthcare Assistants. Routine appointments can be booked 2 weeks in advance. However, you can only be seen in a hub appointment if you agree to share your full electronic medical record with the Clinician. You will be asked for consent to share your record at the time of booking.

Any patient registered with Stockbridge Surgery can book into the hub through our Reception Team.

For further information please go to MHH Extended GP Access Hubs

For urgent calls out-of-hours ring the usual Stockbridge Surgery number 01264 810524 you will hear a message giving you two choices:

For urgent treatment or advice the Out-of-Hours emergency cover (Hampshire Doctors On Call) can be reached by calling 111. This call will be free from both landlines and mobiles.

Reception Number 01264 810524

If there is a medical emergency at home during the working day, call the Surgery Reception on the above number and you will be put through to speak with a Doctor as soon as possible.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Please only dial 999 or go to your nearest Accident & Emergency if the illness or injury is life threatening or cannot wait. You should dial 999 immediately if you or someone else is seriously ill.

For example if someone:

• has had a major accident
• has problems with breathing
• has severe chest pains
• is unconscious
• has lost a lot of blood

At all other times, NHS 111 can tell you what to do if you or your family are feeling ill. Depending upon what is wrong with you, NHS 111 could tell you how to self-care, get in touch with the Out of Hours GP Service, go to a walk-in centre or go to hospital. NHS 111 may need to call an ambulance for you if they think you need help quickly.

Please only use the Out-of-Hours Service if your medical condition is such that you cannot possibly wait until the Surgery opens again. The provision of an Out-of-Hours Service costs local Health Authorities a lot of money and its resources are stretched by inappropriate use with the consequence that patients who really need attention might have to wait longer.

In an emergency, you can dial 999 and request a "blue light" Emergency Ambulance. Please do not use this service for simple medical problems. It should be used for "life and death" emergencies.

If in doubt you can always telephone NHS 111 on 111.

If you require a non-urgent ambulance please telephone Stockbridge Surgery for help and advice.