News

COVID boosters

As of Tuesday 21 September we can invite patients to book their COVID booster.  The appointments will be at the Holiday Inn Hotel, Telegraph Way, Winchester, SO21 1HZ.  Text invitations will be sent to patients who have a mobile telephone number on their records.  Please use the link to book online if you can rather than calling the surgery. 

We will send a letter to patients without a mobile telephone number on their records and ask them to telephone the surgery to book.  If you do need to ring the surgery please call between 10.30am-12.45pm or 2.30pm-6.00pm.  This avoids our busiest times.

The booster is given 6 months or more after your second COVID vaccination.  Please do not try and book before 6 months.

If you haven't received an invitation but it is more than 6 months since your second COVID vaccination please contact the surgery. 

If you haven't received both of your COVID vaccinations and would like to book please contact the surgery.  If attending the Holiday Inn is not convenient you can book online at other centres using this link: Book or manage your coronavirus (COVID-19) vaccination - NHS (www.nhs.uk) or ring 119.  

 

Flu vaccination 2021

We have been notified that our flu vaccination delivery has been delayed.  We had had to reschedule the flu clinics we had on Saturday 25 September and Tuesday 28 September.  If you had an appointment on one of these days please check for a text message from the surgery.  All appointments on Saturday 25 September have been moved to Saturday 9 October – your appointment time is unchanged.  All appointments on Tuesday 28 September have been moved to Tuesday 12 October.

We are sending text messages to all patients to invite them for their flu invitations (and to ensure that we manage the demand on the phones).  We will also be texting eligible patients regarding their COVID boosters.  If we do not have your correct mobile telephone number you can advise us of this on our website; stockbridgesurgery.co.uk and search for change of personal details.

Letters will be sent out to patients who do not have a mobile telephone number on their records.   

If you are aged over 65 years or in an at-risk group (pre-school age or from age 16 up to age 64 years) and haven’t heard from us by the end of September, please contact the surgery.  Please ring between 10.30am-12.45pm or after 3.30pm. 

Patients aged over 50 years are entitled to a flu vaccination.  We would appreciate it if you could contact us from 11 October if you haven’t heard from us.    

 

The clinics days and times are as follows:

  • Saturday 9 October – over 65s
  • Tuesday 12 October – over 65s
  • Saturday 23 October – at risk / over 50s
  • Tuesday 26 October – at risk / over 50s

All the clinics will be held at Broughton Surgery.   We appreciate that some patients are disappointed that we are not offering clinics in their local village hall.  There are a number of practical challenges to having a clinic outside of surgery premises which include; having to transport vaccinations and emergency equipment, not having cold storage on site, IT connectivity and needing to register the premises with the Care Quality Commission .   We thought initially this year we would be potentially offering the COVID booster at the same time as the flu vaccination but this is not happening now. 

In addition, we are offering clinics for 2 and 3 year olds who are entitled to receive the flu vaccination on the following days:

  • Saturday 25 September  at Stockbridge Surgery
  • Tuesday 28 September at Broughton Surgery

COVID Vaccination for Children

You may have seen the news that the NHS is going to vaccinate children and young people in specific groups, following advice from the JCVI (Joint Committee on Vaccination and Immunisation).

The groups that are eligible for the vaccination are:

  • 17-year-olds that are within 3 months of turning 18.
  • 12-15-year-olds ‘at risk’ with the underlying health conditions specified below: 
  • severe neuro-disabilities,
  • Down’s Syndrome,
  • underlying conditions resulting in immunosuppression, and
  • those with profound and multiple learning disabilities, severe learning disabilities or who are on the learning disability register 
  • Children aged 12 years and older who are household contacts of individuals (adults or children) who are immunosuppressed (this is in addition to 16–17-year-olds in this group, who became eligible earlier in the year).

Stockbridge Surgery has already invited 17 years old that are within 3 months of turning 18.  This was by text message.  If you are turning 18 years old in the next 3 months and do not have a mobile telephone number on your records you can call the surgery to book your appointment.  Please can between 11am-12.45pm or 3.30-6pm to avoid our busy times.

We will be inviting other eligible children in the weeks beginning 2nd August and 9 August.  If you do not hear from the surgery please contact us to enquire, again between the hours of 11am-12.45pm or 3.30-6pm to avoid our busy times.  Please do not contact us if your child does not fall into one of the above categories.

 

FAQs

Why is the NHS only vaccinating some children and young people against COVID-19, and not all?

The NHS vaccinates in line with guidance from the independent JCVI (Joint Committee on Vaccination and Immunisation), which provides expert advice on vaccinations to UK health departments. The JCVI recommends that only certain groups of children and young people are vaccinated because of a combination of factors including their risk of getting seriously ill from coronavirus, passing it to others who may become seriously ill, and evidence of safety and effectiveness.

My child is in one of the eligible groups. How do I arrange his/her vaccination?

The NHS is aiming to offer vaccination to all children and young people in the eligible groups by the start of the autumn term in September. If your child is in one of the new groups recommended for vaccination by the JCVI, you will be contacted by the NHS before then to arrange for your child’s vaccinations.

If you are within 3 months of turning 18, you will be invited directly to book your appointments via the national booking service at the appropriate time.

How do I know the vaccine is safe for my child?

The JCVI has reviewed extensive clinical evidence for the safety of giving the COVID-19 vaccine to children and young people in the eligible groups and have determined it to be safe and effective. The JCVI has determined that the benefit of vaccinating children in these groups outweighs the risks.

My child is not in one of the eligible groups. When will they be able to be vaccinated?

There are no current plans to vaccinate children and young people outside of the eligible groups. However, the JCVI is continually reviewing evidence on this matter and will advise the Government if it decides that a change of approach is required.

Newsletter - September 2021

Please see flu update above as the dates have changed since the newsletter was produced.

 

COVID vaccination programme

COVID booster vaccinations will be taking place at the Holiday Inn in September and October.  The surgery will be inviting you.  Please avoid telephoning us unless you think you have been missed.

 

Mobile telephone numbers

We have experienced difficulties in inviting some of our young adults for their COVID vaccinations because they have no mobile telephone number on their records.  We think that as children they had their parent’s mobile listed but when this became inappropriate due to their age it was removed but not replaced.  Please ensure that the surgery has your mobile telephone number if you have one, you use it regularly and you are happy for us to contact you.  The easiest way to update your details is on our website; stockbridgesurgery.co.uk and search for change of personal details.

 

Usual GP

Every patient has a named GP on their record.  This is so we can distribute some of the ‘behind the scenes’ work fairly.  You do not have to see this GP.  If you have another GP you regularly see then please ask to see them when you phone up.   If you have seen a GP regarding an on-going problem we would encourage you to ask to see them again if it is regarding the same problem.  Whilst this will sometimes mean waiting a little longer for a routine appointment, this will improve your care. 

 

New GP

On 16 August 2021 we welcomed Dr Richard Cross to the practice as a Salaried GP working 7 sessions per week. 

 

Hospital correspondance

When we receive correspondance, whether by email or post, it is managed by our small Correspondance Management Team.  They receive over 250 items per day.  Every document is reviewed to check it relates to a registered patient, whether it is urgent and whether there is any action for the surgery.  Each document is then individually uploaded to the electronic patient record.  If it is a simple letter with no action it will be saved.  If it requires GP action or review it will be put in the GPs’ electronic worklist.  If an appointment needs to be made a task will be sent to the reception team.   It is not possible to deal with all of the incoming correspondance on the day it arrives and urgent documents are obviously prioritised.  If you are expecting to hear from the surgery regarding a hospital letter please allow 10 working days before contacting us. 

From Monday 19 July

Mask wearing will become optional from 19th July 2021 as per government guidelines announced recently. We must stress however that the same guidance suggests caution and recommends ongoing wearing of masks in closed spaces, small and crowded areas and where vulnerable people will be present.

As you will often be in close proximity to our clinicians and potentially other vulnerable patients when you come to us, we will continue to ask patients to wear masks on our premises until further notice. This is to minimise disruption to our service and ensure those most vulnerable are still protected when accessing care.

We will also be continuing to limit patient numbers in our waiting room and having virtual contact (telephone or online) as a first line.

This will be reviewed in the Autumn when we will take into account what the current COVID rates are.

https://youtu.be/bExQPZKlhgw

 

Women age 30 and over with a breast lump or breast symptom

From Wednesday 4th August Stockbridge Surgery will be part of a 12 week pilot for women with breast lumps or other breast symptoms such as breast pain or nipple discharge.

This is part of the right patient, right time, right place NHS initiative.

You will not need to see or speak with a GP. You can self refer directly by calling 0300 123 0769 Monday - Friday 9am - 4pm.

When you call you will be able to discuss your symptoms and arrange next steps. This may include direct booking into a breast clinic at the hospital, a GP appointment or advice and reassurance with a follow up call in a few weeks.

Please see the below information leaflets for more information:

Breast lump and symptoms service poster

Breast lump and symptoms service important information

Anonymised Data Sharing from GP Records to NHS Digital

Please note this data sharing has now been delayed beyond 1 September 2021.  

We will update the website when we have further information.


How sharing patient data with NHS Digital helps the NHS and you

The NHS needs data about the patients it treats in order to plan and deliver its services and to ensure that care and treatment provided is safe and effective. The General Practice Data for Planning and Research data collection will help the NHS to improve health and care services for everyone by collecting patient data that can be used to do this. For example patient data can help the NHS to:

•    monitor the long-term safety and effectiveness of care
•    plan how to deliver better health and care services
•    prevent the spread of infectious diseases
•    identify new treatments and medicines through health research

GP practices already share patient data for these purposes, but this new data collection will be more efficient and effective.

This means that GPs can get on with looking after their patients, and NHS Digital can provide controlled access to patient data to the NHS and other organisations who need to use it, to improve health and care for everyone.

Contributing to research projects will benefit us all as better and safer treatments are introduced more quickly and effectively without compromising your privacy and confidentiality.

What patient data we collect

This collection will start from 1 September 2021. Patient data will be collected from GP medical records about:

•    any living patient registered at a GP practice in England when the collection started - this includes children and adults
•    any patient who died after the data collection started, and was previously registered at a GP practice in England when the data collection started

We will not collect your name or where you live. Any other data that could directly identify you, for example NHS number, General Practice Local Patient Number, full postcode and date of birth, is replaced with unique codes which are produced by de-identification software before the data is shared with NHS Digital.

For further information please click here.

If you wish to opt out of this data collection please complete this form.

Please note that this is different from sharing information with the Summary Care Record which means that healthcare professionals providing care to you have access to your medical conditions and current medication.  Please see information here if you want to know more.

Accessing the right care – June 2021

NHS England has updated their guidance for GP surgeries given the changes in the COVID pandemic. We have reviewed this carefully alongside consideration of the increasingly high demand for appointments. This information is to help both our staff and patients to access the right care.

• Right service for your needs

It is not always necessary for patients to speak to or see a GP. Other services are available.

How do I know what’s appropriate?

Usetherightservice.com provides a helpful overview of the different types of services and when to use them from self-care to calling an ambulance.

If you are worried about your health you can contact 111 either by telephone or online at 111.nhs.uk 24 hours a day, every day of the year. They are able to assess you and ensure you get the right care for your needs. 111 are able to book you in to receive a call back from the GP surgery if necessary.

The NHS App also has a symptom checker.

Who else can provide care?

Pharmacist A local pharmacist can advise on self-care and provide many medications over the counter.

Minor Eye Conditions Service You can contact 0300 303 4922 to gain advise on eye conditions. They are able to arrange an appointment for you within 48 hours if appropriate.

Physiotherapists If you are experiencing joint pain then we have physiotherapists working at the surgery on Tuesdays and Fridays. You can receive a call back, and very soon they will be able to offer face to face appointments again.

Advanced Nurse Practitioner Within the surgery we have a Nurse Practitioner who works closely with our GPs providing advice and care to patients with urgent needs.

The surgery is the busiest it has ever been, busier than before the pandemic started. If your condition is not urgent please consider seeking advice and treatment from a pharmacy or 111 before ringing the GP surgery.

• Offering different ways of accessing care

Patients are able to contact the surgery by eConsult (Monday-Friday) and by telephone. eConsult is available via the NHS App and on our website; stockbridgesurgery.co.uk. If you do not have access to a telephone or the internet you can attend reception to access advice and care.

Throughout the pandemic, the surgery has continued to offer face to face appointments to patients who require examination. We also offer video consultations. The guidance still advises that we continue to remotely triage patients – this means that face to face appointments with a GP can only be booked after speaking with a clinical member of the team. Reception staff cannot book patients a face to face appointment because they cannot determine if it is clinically appropriate. The updated guidance asks GP surgeries to prioritise care based on patient need and this is not possible unless needs are assessed by clinical members of our team.

If you, or your family member, has specific needs – for example dementia, learning disability or communication needs such as being deaf please discuss this with the GP so that you can agree the most appropriate way for care to be provided. If care is not currently required but you are concerned about future access to care please contact Ann Spooner, Practice Manager to make us aware.

Our Practice Nurses, Phlebotomist and Healthcare Assistant continue to see patients for immunisations, smear tests, blood tests, long-term condition reviews and much more.

• Practices must follow Infection Prevention and Social Distancing Guidance

In order to protect our patients and staff we cannot open up our waiting rooms as they were before as we would not be able to social distance patients. For your own safety, as well as ours, please contact us by telephone or using eConsult if you are able to do so.

Both of our receptions have remained open during this pandemic and will continue to do so in order that patients can collect medication and book in for their face to face appointments.

Masks must be worn by patients attending the surgery.

• Routine appointments

During the pandemic our focus was on ensuring that all urgent needs were met as efficiently and quickly as possible, particularly any identification of COVID infection.

As our staff and an increasing number of patients have been vaccinated we are able to move to slowly increasing our number of routine appointments. It is important to acknowledge that because demand is so high the wait time for a routine appointment will be around 4 weeks and you will have to call back if there are no appointments available.

All routine appointments will be a telephone call unless a clinical member of our team has asked for a face to face appointment to be booked. As explained above, this is because we are still being asked to remotely triage patients. Wherever possible, we will try to book patients with a GP who has recently been involved with their care to ensure good continuity.

Our appointment system will be undergoing a change in the middle of June and this will mean reduced numbers of urgent appointments (in order to release additional routine appointments). It is very important that these are kept for genuinely urgent patients and so all patients who are able to are asked to use 111, eConsult or their local pharmacy for advice and treatment of more minor conditions.

COVID Vaccine

You will be contacted by the practice when you are eligible for the COVID vaccine. As this is such a rapidly changing situation you may only get 24 hours notice and no longer than 10 days.

 The current government plan is for the COVID vaccinations to be delivered at scale at central sites. We have been ordered by NHSE to deliver the vaccine in a group of 6 GP Practices that make up Winchester Rural North and East Primary Care Network. Therefore the COVID vaccine will be delivered from the Holiday Inn, Winchester, SO21 1HZ.

Click on this link to see the priority groups. 

We are now inviting patients who are aged 18 and over for their COVID vaccinations. If you have a mobile number you will receive an invitation to book online. If you have already booked at another centre please decline the invitation sent by the surgery – this helps to keep our records up to date and stops us sending you reminders.

If you do not have a mobile telephone number you can call us to book but please call at one of our quieter times – Tuesday-Thursday between 10.30am-12.45pm or after 2pm.

With both vaccines - you will need 2 doses of the vaccine for the best immunity - however national guidance has increased the interval between the two doses. This will likely be 8 to 12 weeks.

We will update you as soon as we know more.

Number of Stockbridge Patients to have received a COVID Vaccine

As of 13th July 2021: 90% of all our patients aged 18 and over have received the 1st dose of the COVID Vaccine and 83% patients of all our patients aged 18 and over have received their 2nd dose (Pfizer or Astra-Zeneca).

 

COVID-19 family well-being pack

Please click here to download the Southern Health COVID-19 family well-being pack.

School Age Immunisation Teams are still vaccinating!

Information on a PDF here.

Staff vacancies

Please click here to see our current vacancies page.