We offer two types of GP appointment:

• duty appointment

• routine appointment

Duty appointments are for urgent medical issues. We usually book them for the same day the patient reaches out. Our Stockbridge Surgery hosts the duty team. We ask patients to come to the surgery for examination, as this is usually needed.

Routine appointments are usually booked 2-3 weeks in advance.  Patients can choose to have a telephone appointment or a face to face appointment. If you want to see a specific GP but they have no appointments, we will add you to their waiting list.  We will then contact you when an appointment is available.

I don't know whether I need a duty or routine appointment

If you are not sure whether your problem can wait for 2-3 weeks then you can:

• Review the advice on our website: Do I need to see a GP?

• Click here to: Submit an eConsult

• Call us and ask 

How to book

To book, call our reception team at Stockbridge Surgery: 01264 810524. You can also reach Broughton Surgery at 01794 301210. Alternatively, you can pop in to reception. We are one surgery with two locations. Receptionists at Stockbridge and Broughton can book appointments at either site.  Our receptionists have been trained in care navigation and can advise on the best person for you to see. You can sometimes self-refer without visiting a GP. Our reception team can provide you with all the information you need.

Sometimes, you can book appointments online. If you don’t see any available, it doesn’t mean there aren’t any.  It simply means we haven't released them for online booking. We have limited appointments. We want to make sure they go to patients who need to see a GP and have no other options.  

Whilst we try to run on time this is not always possible.  Please allow plenty of time for your appointment.  

You’ll get a Doctor when you register, but it’s mostly for paperwork. You can see any Doctor at the Surgery. You're registered with the Practice, not just one Doctor. We believe that seeing the same doctor for ongoing medical issues is best when possible.

Appointments at both Stockbridge and Broughton Surgeries are bookable online through the NHS App.

Already registered for Patient Access?

If you are already registered for Patient Access, you can switch to use the new NHS App, or you can book your appointment online via Patient Access 

Please note: You can't book duty appointments, nurse appointments, or longer consultations online. This includes contraception clinics, medicals (like HGV medicals), post-natal appointments, and travel clinics. To make an appointment, please call Stockbridge or Broughton Surgery. 

Calls for appointments are only taken during the dedicated Surgery hours:

Stockbridge Surgery 01264 810524

08.30 to 12.45 - 13.45 to 18.30

Broughton Surgery 01794 301210

08.30 to 12.45 - 14.00 to 18.00

We ask that you try to observe the “one appointment, one problem” ethos. We aim to address every medical issue with the highest standard. It gets tough when we face many problems in one appointment. If you need more time to talk about several issues, please ask the Receptionist for a double appointment. 

Our texting service sends you appointment confirmations and reminders.

When you register you will be asked to consent to this service.

If you opted out of text reminders before but want them now, just let a reception team member know next time you talk to them. You can also fill out the Text Consent Form opposite.

Remember to update your contact details when you change your address, phone number, or email.

Please Note: The Practice is a Training Practice and part of a student's medical training will require them to be present during consultations. If you are not willing for our students to be present could you please inform reception.